Velocity AI Support

We are committed to providing our customers with the best possible support for Velocity AI. Our dedicated team is available to assist you with any questions, concerns, or issues you may encounter while using our service.

Hours of Operation:

Our support team operates from Monday to Friday, 9:00 AM - 5:00 PM Pacific Time.

First Response Service Level Agreement (SLA):

Our goal is to respond to all inquiries within 24 hours during our business days.

Support Options:

1. Email Support:

You can reach our support team via email at david.gudeman at velocityai dot io. We aim to respond to your queries within 24 business hours.

2. Knowledge Base and Forums:

We currently do not maintain a knowledge base or forums.

3. Live Customer Support:

Currently, we do not offer a live customer support channel.

4. Phone Support:

You can reach our support team via phone at 805-405-3976 during our operating hours.

Please feel free to reach out to us through the aforementioned channels should you require any assistance.